Introduction

Minoriva values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our platform, including our website and other services.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.

Information We Collect

We collect information to provide better services and enhance your experience with Minoriva. This includes:
  1. Personal Information
  • Name, email address, phone number, and shipping address
  • Payment details (such as credit card information, UPI IDs, or bank account details)
  • Size preferences and measurements

2. Non-Personal Information

  • Browsing behaviour on our website (e.g., pages visited, links clicked)
  • Device and log information (e.g., IP address, browser type, and operating system)
  • Cookies and tracking technologies for analytics and advertising

How We Use Your Information

We use your information to:

  1. Provide Our Services
  • Process your orders and manage your rentals
  • Deliver and collect rented outfits
  • Offer personalized recommendations based on your preferences.

2. Enhance User Experience

  • Improve our platform’s functionality
  • Conduct surveys and gather feedback.

3. Marketing and Promotions

  • Send you updates, promotional offers, and newsletters
  • Notify you about new products or services.

4. Security and Compliance

  • Prevent fraudulent activities
  • Comply with legal obligations.

Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Service Providers
  • Delivery partners, payment processors, and IT support services.
  • Business Partners
  • Collaborators who assist with marketing and promotions.
  • Legal Authorities
    • When required to comply with legal obligations or respond to lawful requests.

Cookies and Tracking Technologies

  • Our website uses cookies to:

    • Remember your preferences
    • Track your interaction with our website for analytics
    • Serve personalized ads through third-party partners.

    You can manage your cookie preferences through your browser settings.

Data Security

  • We implement robust security measures to protect your information, including:

    • Encryption of sensitive data
    • Regular security audits
    • Restricted access to personal information

    However, no online platform is 100% secure, and we cannot guarantee absolute security.

Your Rights

  • As a Minoriva user, you have the right to:

    • Access Your Data
    • Request a copy of the personal information we hold about you.
    1. Update or Delete Your Data
    • Edit your account details or request data deletion.
    1. Withdraw Consent
    • Opt out of marketing communications at any time.

    To exercise these rights, email us at support@minoriva.com.

Third-Party Links

  • Our website may include links to third-party sites. We are not responsible for the privacy practices of these external platforms and encourage you to read their policies.

Updates to This Policy

  • We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we recommend reviewing it regularly.

Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us:

    Email: support@minoriva.com
    Phone: +91 8433661390

Thank you for trusting Minoriva. We are committed to providing a secure and enjoyable experience!